For natural gas emergencies, call 1-833-DELTA-99 (1-833-335-8299) or 911 immediately. We are currently experiencing heavy call volume. For non-emergency inquiries, you can email us at Support@DeltaUtilities.com or submit a request through the myDU Hub customer portal at DeltaUtilities.com.

Billing and Account Pay Your Bill

Delta Utilities offers a wide range of payment options to make paying your natural gas bill a breeze.

  • AutoPay

    Avoid the hassle of paying your utility bill by setting up automatic, recurring payments through your myDU account.

    ACH/eCheck payments: No fee
    Credit/debit card: $1.75 for payments up to $500, or 2.25% for payments over $500.

  • By Phone

    Call Customer Service at 1-833-DELTA-99 to pay your bill by credit card, debit card, or eCheck.

    ACH/eCheck payments: No fee 
    Credit/debit card: $1.75 for payments up to $500, or 2.25% for payments over $500.

  • Online

    Make quick and easy payments with a credit card, debit card, or eCheck through your myDU account.

    ACH/eCheck payments: No fee 
    Credit/debit card: $1.75 for payments up to $500, or 2.25% for payments over $500.

  • By Mail

    Send your payment, along with the Payment Stub and envelope provided with your monthly bill, to our mailing address.

    Traditional check payments: No fee

    Delta Utilities
    P.O. Box 672087
    Dallas, TX 75267-2087

  • In Person

    There is a wide range of third-party payment centers at which customers can pay their Delta Utilities bill with ease. In-person locations accept cash, check, or money orders.

    Cash, check, or money order: No fees. However, third-party payment centers may charge convenience fees – Delta Utilities does not manage or access these fees.

    Note: It can take up to three business days for a payment to post at a third-party payment center.

Two women reviewing a bill on a laptop

FIND RESOURCES Payment Assistance

Delta Utilities is committed to delivering safe, reliable natural gas service and supporting our customers, no matter what. If you are having trouble paying your natural gas bill, we encourage you to reach out to our team and explore payment assistance options as soon as possible.

Please do not wait for a final notice or service disconnection to seek assistance.

Levelized (Average) Billing

Want to reduce seasonal spikes in usage and better manage your month-to-month budget? Try Levelized Billing. Each month is recalculated and adjusted according to your usage trends.