Smell Gas? Act Fast.
If you suspect a natural gas leak, leave your home or business immediately. Once you’re at a safe location, call 911 and contact Customer Service in your area.
Natural Gas Safety
Delta Utilities is a safety-first organization that prioritizes the safety of our customers, employees, and communities in everything we do.
Our Safety Commitment to Our Customers and Community
We are unwavering in our commitments to maintaining a safe work environment for our employees and in delivering natural gas service safely to the communities we will serve. Safety, environmental stewardship, and strict adherence to federal, state, and local regulations are not just priorities—they are our license to operate and our commitment to responsible business practices.
The communities we will serve are also the communities in which we live and work. We understand the responsibility that comes with being a trusted partner in the delivery of natural gas and the safe operation of our systems. We are committed to working collaboratively with our employees, contractors, and local communities to foster growth and safety while building resilient, sustainable communities together.
Natural Gas Safety 101
Your safety is our top priority. We encourage our customers to explore this important information, learn more about natural gas, and share it with your family and friends.
What You Need to Know
How to Identify Natural Gas Leaks
What to Do if You Find a Natural Gas Leak
Call Before You Dig
Natural gas services rely on a comprehensive underground pipeline system to safely and reliably deliver natural gas to customers. The majority of natural gas distribution incidents are caused by damage to natural gas lines during construction and excavation activities. Whether you’re planting a new tree, installing a new fence, or completing a large-scale project, always contact the Call Before You Dig program by calling 811.
Homeowners and contractors are required by law to call 811 at least two working days prior to any excavation or digging projects so underground utilities can be identified and marked.