WAYS TO SAVE DU Cares
Delta Utilities Cares (DU Cares) is a customer assistance program designed to provide short‑term financial relief to households experiencing difficulty paying their natural gas bills.
Committed to Access
Delta Utilities Cares (DU Cares) is a customer assistance program designed to provide short‑term financial relief to households experiencing difficulty paying their natural gas bills. Funded by the Delta Utilities Foundation and administered in partnership with United Way of Southeast Louisiana (UWSELA), the program reflects Delta Utilities’ commitment to supporting families, promoting economic stability, and ensuring access to essential energy services across Louisiana and Mississippi.
The program prioritizes households that may be especially vulnerable, including older adults, individuals with disabilities, and families living within ALICE income thresholds, ensuring that assistance is delivered with equity, compassion, and accessibility.
Applicants apply through UWSELA’s secure online platform and must demonstrate financial need and provide required documentation. Assistance is administered directly through United Way, reinforcing both organizations’ shared mission to help families remain safe, stable, and connected when they need it most.
Assistance Details
- Up to $250 applied directly to the customer's natural gas bill
- One assistance payment per household within a 12-month period
- Applications reviewed and verified by UWSELA
Delta Utilities has committed up to $300,000 to fund DU Cares in 2026, with support deployed on a rolling basis as applications are approved. When funds are fully allocated, applications will temporarily pause until additional funding is available.
Eligibility
Requirements
- Active Delta Utilities natural gas account
- Residence within the Delta Utilities service area
How Customers Can Apply
Customers may submit an application online and must provide:
- A current Delta Utilities bill
- A matching ID