For natural gas emergencies, call 1-833-DELTA-99 (1-833-335-8299) or 911 immediately. We are currently experiencing heavy call volume. For non-emergency inquiries, you can email us at Support@DeltaUtilities.com or submit a request through the myDU Hub customer portal at DeltaUtilities.com.

Safety Meter Safety

Meter Inspection
and Safety

Natural gas meters measure the amount of natural gas that flows through them, which allows utility customers and companies to determine the amount of natural gas consumed within a household or business. Natural gas meters can be located both inside and outside of your home. 

Man working on checking a valve

INSPECTION Federal regulations require Delta Utilities to periodically inspect our equipment, including piping and natural gas meters, to help ensure proper maintenance and service reliability. 

Property owners are responsible for the inspection and maintenance of the piping that connects the natural gas meter to their homes, businesses, and other facilities, and Delta Utilities is responsible for the servicing and maintenance of the natural gas meter.  

A graphic is shown with a natural gas meter next to a residential home. The meter and the side facing away from the property are owned by Delta Utilities. The side closest to and connecting to the property are owned by the customer. This graphic reads “Keep it Clear. Keep 3 feet of clearance in front and at least 2 feet on the side of your natural gas meter.”
A graphic is shown with a natural gas meter next to a residential home. The meter and the side facing away from the property going into the ground are shown in blue and are owned by Delta Utilities. The side closest to and connecting to the property are shown in green and owned by the customer. This graphic reads “Meter Responsibility” and labels the parts of the piping and natural gas meter with the appropriate owner.

Safety Tips

  • Do

    • Keep the path to the natural gas meter clear, with 3 feet of clearance in the front, and at least 2 feet of clearance on either side
    • Keep the path to the natural gas meter clear, with 3 feet of clearance in the front, and at least 2 feet of clearance on either side
    • Use caution when using landscaping tools, like lawnmowers, weed eaters, and shovels, around your meter
    • Be aware of natural gas meters and pipes inside of your home before drilling or installing items like pictures or shelving
    • Keep your meter in an open, ventilated space

  • Don't

    • Do not lean ladders or heavy objects against the meter
    • Do not tie or attach anything to a meter or piping, including wires, ropes, dog leashes, and insulation
    • Do not allow children to climb on or play near natural gas meters
    • NEVER tamper with a natural gas meter or attempt to service or maintain it yourself
    • Natural gas meters should not be enclosed in structures, such as a shed or deck, or by coverings like tarps or bins  
Safety is Our Top Priority

The safety of our customers, employees, and communities is our top priority. If you suspect any damage to natural gas infrastructure or a potential gas leak, please leave your home or business immediately. Once you’re at a safe location, call 1-833 DELTA-99 (1-833-335-8299) and 911.