RESOURCES AND SUPPORT File a Claim
Our Reporting Process
We are committed to delivering the high-quality service that customers expect and deserve from a trusted utility provider. If you have experienced a loss or damage to your property or personal injury that you believe to be caused by Delta Utilities—or if a third party caused such damage to Delta Utilities’ assets or facilities—please use the form below to file your claim. Our team will work to resolve your claim efficiently and fairly.
If you are looking to report an issue related to billing, natural gas service, or your customer experience with Delta Utilities, please contact Customer Service.
This form is dedicated to reporting loss, damage, and personal injury. Customer service inquiries will not be answered if submitted through the Claims form.
Documentation
The documents outlined within this section are examples of what may be requested but are not considered an exhaustive list. Your claim adjuster may require further documentation to make a determination on your claim with Delta Utilities.
Property or Vehicle Damage Claims: Estimates, Invoices, Proofs of Purchase, Titles
Personal Injury Claims: Medical Records, Receipts
Your Responsibility as a Claimant
Claimants play an important role in the reporting process. Your claim will be assigned to a licensed claim adjuster for investigation, and they may ask for documentation to support the evaluation of your claim. You are responsible for retaining copies of all documents and receipts associated with your claim.
It is your duty to try to minimize the loss associated with your claim, making sure that losses or expenses incurred because of an incident are not needlessly building up and are reasonable in relation to the loss.