For natural gas emergencies, call 1-833-DELTA-99 (1-833-335-8299) or 911 immediately. We are currently experiencing heavy call volume. For non-emergency inquiries, you can email us at Support@DeltaUtilities.com or submit a request through the myDU Hub customer portal at DeltaUtilities.com.

Safety Carbon Monoxide Safety

Know the signs of exposure and how to reduce
your risk.

  • Carbon Monoxide Exposure

    Carbon monoxide is an odorless, colorless, and tasteless gas that is dangerous and potentially poisonous if inhaled.

    Typically, burning natural gas produces carbon dioxide—the same chemical compound that is used in fire extinguishers, carbonated drinks, and refrigeration systems—and water vapor. While these byproducts are usually harmless, incomplete combustion can create carbon monoxide.

What You Need to Know

Since carbon monoxide is an odorless, colorless, non-irritating, and tasteless gas, it can often go undetected. By knowing the signs of carbon monoxide exposure, you can help keep yourself, your loved ones, and your community safe.

What are the signs of carbon monoxide exposure?

  • Environmental Symptoms

    Unusually high indoor humidity and heavy condensation on walls and windows

  • Environmental Symptoms

    Stuffy or stale indoor air accompanied by soot or water collecting near a burner or vent

  • Environmental Symptoms

    1. Blurred Vision
    2. Fatigue and Drowsiness
    3. Confusion
    4. Nausea, Vomiting, or Flu-like Symptoms
    5. Rapid Heart Rate or Cardiac Arrest
    6. Unconsciousness
    7. Slight or Severe Headaches
    8. Convulsions
  • Reduce Your Risks of Carbon Monoxide Exposure

  • Carbon monoxide is produced by the incomplete combustion of carbon-containing materials—it can be produced by the fuel in your vehicle, small engines, lanterns, grills, fireplaces, gas ranges, tobacco, paper, and furnaces, to name a few.  

What should I do if I think I’ve been exposed to carbon monoxide?

  • Number 1 with Circular Border White Icon

    Shut off any fuel-burning appliances. Ventilate the area—open doors, windows, and garage doors.

  • Number 2 with Circular Border White Icon

    If you experience exposure symptoms, get everyone, including pets, out of the building and call 911.

  • Number 3 with Circular Border White Icon

    Call a service contractor to check your home and appliances for problems.

  • Number 4 with Circular Border White Icon

    Do not return to your building until the source of carbon monoxide is found and fixed.

  • Use Appliances Correctly

    • Install carbon monoxide detectors throughout your home, and replace them as instructed by the manufacturer
    • Regularly inspect and service natural gas appliances, including vents and flues, to support proper operation
    • Do NOT use a gas range, oven, or dryer to heat a room
    • Hire a qualified technician to perform any fuel conversions on your appliances and equipment 
  • Maintain Airflow

    • Do not operate automobiles, lawn mowers, or any combustion engine, grills, or similar equipment indoors or in enclosed areas like tents or trailers, even if the door is open
    • Make sure your fresh air intake is unobstructed
    • Ensure proper ventilation—all fuel-burning appliances and equipment should be vented to the outdoors; limit the amount of equipment vented to one vent pipe; keep vents and chimneys clear of debris and other obstructions; and regularly check vent pipes for gaps, leaks, spaces, and rust  
Safety is Our Top Priority

The safety of our customers, employees, and communities is our top priority. If you experience any symptoms or suspect carbon monoxide exposure, leave the building and call 911.