High call volume - thanks for your patience! Non-emergency questions: email Support@DeltaUtilities.com or use the myDU Hub. Former CenterPoint customers: select option 3 to locate your new account. Natural gas emergencies: call 1-833-DELTA-99 (1-833-335-8299) or 911 immediately.

RESOURCES AND SUPPORT Generator and Appliance Installation

Get Started With Natural Gas

Our team partners with homeowners, builders, and contractors to support the safe installation of natural gas systems and gas-powered appliances, including generators, across construction and renovation projects.

  • Cost-effective, efficient, and reliable

    Natural gas appliances are more cost-effective, efficient, and reliable than electric counterparts. Whether you’re building or remodeling your property, we encourage you to integrate them into your homes and businesses.

    Read our Energy Saving Tips to learn how you can save money and energy at home.

Installation Process

Before installing natural gas appliances, generators, or new service connections, contact Customer Service to discuss your project requirements. For any remodeling that involves excavation, dial 811 to have underground utilities located and marked before you begin work.
 

  • Number 1

    CUSTOMERS: Call Customer Service to initiate a request for generator and/or installation service and engage a licensed contractor to provide load data to Delta Utilities  

  • Number 2

    DELTA UTILITIES: Receive the request for service, review the request and load data to determine the appropriate natural gas meter size, and provide any applicable costs for meter upgrades to the customer 

  • Number 3

    CUSTOMERS: Contact the jurisdictional authority—typically city, parish, or county permitting office—to request a permit 

  • Number 4

    DELTA UTILITIES: Receive payment and schedule upgrades, receive gas approval from the jurisdictional authority, and complete the requested service 

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Natural Gas Appliance Safety

Natural gas appliances, especially generators, should always be installed, inspected, and maintained by qualified professionals. Natural gas lines should only be installed by licensed professionals who have all necessary permits to complete the work.

Proper installation and maintenance can help extend the life of your appliances, prevent damage to natural gas infrastructure, and keep your family and property safe.